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Carer's Allowance - How do I claim Carer's Allowance?

Find out more about Carer's Allowance.

How do I claim Carer's Allowance?

If you are waiting to hear if the person you care for is getting a qualifying disability benefit, you should still make a claim.

England, Scotland and Wales

Online Claim

Claim online at the GOV.UK website (link opens in a new window)

Paper Claim

Phone the Carer’s Allowance Unit for a claim form:
Telephone: 0800 731 0297
Textphone: 0800 731 0317
Download a claim form from the GOV.UK website (link opens in a new window)

Northern Ireland

Paper Claim

Phone the Benefit Enquiry Line for a claim form:
Telephone: 0800 22 06 74
Textphone: 028 9031 1092

Phone the Disability and Carer’s Service for a claim form:
Telephone: 028 9090 6186

What documents will I need to claim Carer’s Allowance?

You must send the following documents to support your claim:

• If you are working – the payslip immediately before the period you want to claim from and any received since
• If you are self-employed – the most recent finalised accounts for your business
If you do not have this evidence, you should not delay claiming.

When will my Carer’s Allowance claim begin?

A Carer’s Allowance claim will begin from the date the claim form is received by the benefit office or submitted online.

A Carer’s Allowance claim can be backdated for up to three months before this date if you would have been entitled to it earlier. It does not matter why your claim is late. Request this when claiming.

Change of circumstances

You must report changes in your circumstances which might affect your entitlement to this benefit.


Updated: January 2018

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