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Overpayments under the Universal Credit system - What if I don't think I've been overpaid?

Read our guide to overpayments under the Universal Credit system and what to do about them.

What if I don't think I've been overpaid?

If you do not agree that you have been overpaid you can ask for this to be looked at again and appeal against the decision. See our Challenging Decisions information.

The decision letter about the overpayment should include a breakdown of:

  • How much you were overpaid each week

  • For what period you were overpaid

  • The total that has been overpaid.

If you think the benefits office may have got the amounts or the dates wrong, you should contact them and let them know what you think they have got wrong.

If you have any evidence that can show they have made a mistake, you should send copies of it to the benefits office. 

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