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Universal Credit - How to Claim - Opening your account

This guide will walk you though making a Universal Credit claim

Opening your account

Once you’re ready to start your claim, go to the Universal Credit page on the Gov.UK website. First you will need to open an account.

You will be asked a few simple questions about whether you have a disability, whether you are already claiming Universal Credit and whether you live with a partner.

Steps to open your account

You will need to set a username and password. These should be words that you will remember, so take your time and choose something you won’t forget. You will also be asked to choose some security questions and your answers to them. Make sure you have typed these right and that you have chosen answers you really will remember.


Once you have set up an account you are ready to make a new claim for Universal Credit.


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