Work Capability Assessment - The medical assessment

You may be expected to attend an assessment in person, or you might be assessed over the phone or on a video call. 

If you want the assessment recorded, you will need to request this in advance by calling the number on the letter you receive inviting you to the assessment.

If you don't attend the assessment, it is likely the Department for Work and Pensions (DWP) will decide that you are fit for work. If you cannot attend an assessment, it is important to contact the assessment centre and rearrange the appointment.

The healthcare professional should have read your questionnaire and should ask you questions about your typical day and any problems you have.

Following this assessment, the healthcare professional will send their report to the DWP.