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Turn2us Grants Spotlight

Find out more about the BT Benevolent Fund, which supports current and former British Telecom employees and their dependents.

BT Benevolent Fund

The BT Benevolent Fund is the charity which provides financial assistance to current and former British Telecom employees and their dependents.

We aim to provide compassionate and prompt help when it’s most needed, making grants to help people get back on track when in financial difficulties. We also pay regular grants to over 200 former employees on very low incomes.

We were first founded in 1853 as the Post Office Clerk’s Charitable Fund. As well as responding to those who ask us for assistance, we regularly contact all BT’s older pensioners to see if they need our help.

Our support is caring and confidential, and in most cases we’re able to make decisions and pay grants within very short timescales.

Our grants

If you or your partner work or previously worked for British Telecom or any of its predecessor organisations such as the Post Office, the Department of the Postmaster General, the Ministry of Posts and Telecommunications or the Department of National Savings we may be able to help you.

We understand that people can experience financial problems caused by unemployment, ill health, sudden life events, bereavement or a personal injury, and aim to offer support whenever possible.

We provide assistance with:

  • Short-term financial emergencies

  • Essential items or costs, especially those which contribute to improving your health and wellbeing or enable you to continue living independently

  • Disability aids and adaptations

  • Funeral costs

  • And a range of other needs.

We do this by making grants ranging from £50 to £5,000 towards costs such as:

  • Rental arrears to prevent you from being evicted

  • Travel costs to get you to hospital appointments

  • Replacing an essential broken appliance when you can’t afford to do so

In 2015 we made one-off and regular grants amounting to over £700,000 to people who in most cases simply had nowhere else to turn.

Contacting us

Call 02087 262145 or email: and one of our caseworkers will contact you.

Who we have helped

Devon widow Margaret was helped with kitchen adaptations

Margaret, whose husband had been in the Army and then a BT engineer, is registered blind and has mobility problems. Her kitchen was unsafe and, following an approach from Armed Forces Charity SSAFA, the Fund awarded £3,200 towards new units: “I can’t begin to thank you enough for the support you have given me in helping to fund my new kitchen. This is going to make life a lot simpler and will enable me to be much safer.”

John’s car was kept on the road

John was undergoing cancer treatment when his car needed unexpected repairs. His wife needed to be able to drive him to his radiotherapy appointments, and the Fund paid £800 to get it back on the road: “I cannot thank you enough for this - the stress that is now off as regards our car, and it means we now have reliable transport for my many journeys to the hospital.”

See who else we’ve helped recently

Learn how the BT Benevolent Fund helped Jake and Bonnie

More information

Find out more about the BT Benevolent Fund

Read the Turn2us Grants Search profile on the BT Benevolent Fund


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