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Please use the form below to get an email reminder of your username, or to reset your password.

Please note: For the password reset, once you have filled in this form, a link will be sent to your registered email address. You need to click this email link within seven days to reset your password. You also cannot click this link more than once. Every time you need a new password, you have to make a fresh request for a password reset using this form. 

Individuals: If you have any questions, please read the 'Using...' sections on the Find benefits and grants page.

Intermediaries: If you have any questions about registering, logging into or using your intermediary account, please read our Intermediary accounts: Need help with registering or logging in? page or our Intermediary User Guide.

Charities/Organisations on the Grants Search: If you have any questions about registering, logging into or using your charity/provider account, please read our Charity/Provider User Guide.

forgotten password form