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Turn2us Intermediaries User Guide - Verifying intermediaries

Verifying intermediaries

There are two types of intermediary user:

  • Standard intermediary: who can access only their own clients, enquiries and benefits calculations. This is the type of user you will be when you first register.

  • Verified intermediary: who can access clients, enquiries and benefit calculations of any member of staff or volunteer from their organisation/branch. You become this type of user once someone from your organisation who is already 'verified' approves your account. If you are the first intermediary who registers for a newly created organisation, you will automatically become a verified user.

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