About this role

The Head of People & Culture plays a pivotal role in shaping and delivering Turn2us’s people strategy. Working closely with the Director of People, Culture and Governance, the postholder leads a compassionate, forward-thinking team that champions inclusion, wellbeing and belonging across the organisation. They will drive initiatives that attract, develop and retain talented people, fostering an environment where everyone feels valued, supported and connected to Turn2us’s mission of achieving financial security for all. Through strategic leadership, innovative people practices and a strong commitment to equity, diversity and inclusion, the Head of People & Culture ensures that organisational culture, learning, and policies enable every individual to thrive and contribute meaningfully to the charity’s goals.

About you

The Head of People & Culture must demonstrate strong leadership and people management skills, with the ability to inspire collaboration, compassion and accountability across multiple projects and teams. Excellent communication and influencing skills are vital, along with the capacity to balance strategic priorities with hands-on delivery in a fast-paced, evolving environment. The successful candidate will bring proven experience in managing employee relations, driving cultural and organisational change, and embedding equity, diversity, inclusion and belonging across all people practices. They should be skilled in using HR systems and data to inform decisions and deliver measurable outcomes. Experience of leading complex, cross-organisational initiatives and a commitment to Turn2us’s mission of financial security for all are essential.

Please read the Head of People & Culture job pack for further information.

How to apply

Please apply on the Applied website.

Then, the next steps will be:

1. You will then be asked to submit personal details including diversity data. All diversity data will be treated as confidential. Those involved in the selection process will NOT have access to it. The information given by candidates will be solely used for the purpose of improving the recruitment process.
2. As part of the application process, you will be asked to complete some questions which are linked to the requirements of the role. These will be blind-reviewed, and the scoring of these will determine whether you move forward in the process.
3. The closing date for applications is 22nd September 2026 at 11:59PM.

Please let us know if you will require any special provision as a result of any disability should you be called for interview.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week. The Head of People & Culture may occasionally be required to come into the office 2 times per week. 

Please note that all job offers are subject to 2 - 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

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