Turn2us Intermediaries User Guide - Verifying intermediaries

Last reviewed 01 September 2023

Verifying intermediaries

There are two types of intermediary user:

  • Standard intermediary: who can access their own clients, grants searches and benefits calculations. This is the default user type when you register your account.

  • Verified intermediary can access clients, grants searches and benefit calculations of any member of staff or volunteer within their branch. There are two ways you can get verified status:

    • A verified colleague in your organisation can verify you by approving your intermediary account or

    • If you are the first intermediary who registers for a new created organisation, you will automatically become a verified intermediary user. 


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