Turn2us Intermediaries User Guide - Verifying intermediaries

Verifying intermediaries

There are two types of intermediary user:

• Standard intermediary: who can access their own clients, grants searches and benefits calculations. This is the default user type when you register your account.

• Verified intermediary can access clients, grants searches and benefit calculations of any member of staff or volunteer within their organisation/branch. There are two ways you can get verified status:

  • A verified colleague in your organisation can verify you by approving your intermediary account or

  • If you are the first intermediary who registers for a new created organisation, you will automatically become a verified intermediary user.