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Benefits Aware

The Benefits Aware campaign ran throughout 2015.

Around £16 billion of welfare benefits goes unclaimed every year - often because people are unaware they are entitled or because they feel like benefits aren't for them. We campaigned to make sure no-one is missing out.


As part of the campaign, we spoke to over 2,000 low income households. We found that:

  • 48% are not claiming everything they are entitled to
  • 57% have been deterred by checking or claiming as they do not think they would be eligible
  • 81% have not checked what they could be entitled to in the last year
  • Two-thirds of people would not consider checking their benefits entitlements if their income dropped


Anyone can find themselves struggling financially. Watch our campaign videos featuring people who found help through Turn2us:

  • Helen left work to care for her husband
  • Brian struggled financially after he retired
  • Linda was working but still eligible for help
  • Michelle was made redundant after an illness
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Your donation today will help keep families warm this winter

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