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TV and Telephone costs - Help with Telephone Costs: BT Basic

Find out more about the help that may be available to pay for TV and telephone costs, depending on your situation.

Help with Telephone Costs: BT Basic

BT Basic gives you a reduced price on your British Telecom (BT) telephone line rental and a small free call allowance every three months. There is also a BT Basic and Broadband option.

You can usually get BT Basic if you're claiming one of these benefits and are the named telephone account holder:

  • Income Support

  • Income-based Jobseeker's Allowance

  • Pension Credit (Guaranteed Credit)

  • Income-related Employment Support Allowance

  • Universal Credit (and are on zero earnings).

For more details, see the BT Basic information on the BT website or contact BT on 0800 800 864 (Mondays to Fridays 8.00 am - 6.00 pm.

Last updated: June 2020


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