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Universal Credit Advance - How do I claim a Universal Credit Advance?

Find out more about the Universal Credit Advance

How do I claim a Universal Credit Advance?

You can request an advance payment by:

  • Speaking to your Work Coach or
  • Via your Universal Credit online journal if you have an online account; or
  • Calling the Universal Credit Helpline:

           Telephone 0800 328 5644
           Textphone 0800 328 1344

           Monday to Friday, 8am to 6pm

When requesting an advance you will be asked to:

  • explain why you need an advance,
  • provide your bank details so that the DWP can arrange a payment if an advance is agreed and
  • have had your identity checked for your new Universal Credit Claim.  

You will usually be told the same day if you can receive the advance payment.

When can I claim a Universal Credit Advance

You claim a Universal Credit Advance when:

  • you first claim Universal Credit, or
  • you are waiting for your first payment of Universal Credit, or
  • you have just reported a change of circumstance to the DWP, which increases your entitlement but your waiting for the increase to be paid.

 

Updated February 2018

 

 

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