Co-production at Turn2us
Co-production at Turn2us means working in partnership with people who have lived and living expertise of financial insecurity, to design, test and deliver our work.
Find out more and how to get involved, below.
Why is co-production important?
If we're not tackling financial insecurity together, then why are we doing it?
By partnering with people with lived and living expertise, we:
- Build relationships based on trust and transparency
- Develop a deeper understanding of the issues we need to tackle
- Ensure that our work is relevant and impactful
- Strengthen our collective power to challenge the systems that trap those of us in poverty
What difference does co-production make?
Co-production is a core part of how Turn2us works.
It helps us share power, make better decisions and design work around people's real experiences of financial insecurity.
From the start of every project, we ask: how can Co-Production Partners help shape this work?
Our Co-Production Partners have helped us test and design services such as the Turn2us Benefits Calculator and Turn2us PIP Helper, making online services easier to navigate at what can be a stressful time.
They have also shared their experiences of the social security system in policy workshops, strengthening our collective voice with government and helping us call for a system built on dignity, fairness and trust.
We work with residents in the community to co-design support that creates long-term impact as part of our place-based programmes.
Our Co-Production Framework
Our Co-Production Framework is for Co-Production Partners, staff, organisations and anyone else interested in this way of working.
Working closely with a group of Co-Production Partners, and building on the original 2021 version, we've refreshed the Framework to reflect where we are now and where we want to go - shaping services, programmes and campaigns that continue to have a positive impact for those of us experiencing financial insecurity.
The Co-Production (2026) Framework
How can I get involved, or learn more?
We're proud to be building a safe, meaningful and consistent approach to co-production at Turn2us.
If you have lived or living expertise of financial insecurity and would like to work with us in future, we'd love to hear from you. We pay our Co-Production Partners for their time and expertise.
If you're from another organisation and want to learn more about how we embed co-production in our work, you can also get in touch.
Email us at getinvolved@turn2us.org.uk.
Working on the Impact and Programmes group gave me the confidence to apply for employment and I am now working for the first time in six years.
You all created a safe space, and equal opportunities for everyone to contribute with their own unique lived experiences, and insights and perspectives around Personal Independence Payment (PIP).
Hear more from our Co-Production Partners
Read testimonials, poems and blogs from Turn2us Co-Production Partners.
Our experiences of co-production
Hear from Turn2us staff members and Co-Production Partners on their experiences of designing, delivering and evaluating services together.