Claiming Benefits - Challenges and complaints

Benefits and tax credits are payments from the government to certain people on low incomes, or to meet specific needs. Read our guide to find out more about them and how to claim.

Last reviewed 02 May 2022

Challenges and complaints

There is a process for challenging most benefit and tax credit decisions and all local authorities and statutory organisations have a procedure in place for raising a complaint.

Discover the steps you can take if you are unhappy with a benefit or tax credit decision, or the service you have received by clicking on the guides below.


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