Short Term Benefit Advance - How do I challenge a Short Term Benefit Advance decision?

If you think the decision about your Short Term Benefit Advance is wrong because the correct information wasn't considered, you can ask for it to be looked at again. Another decision maker should then review your case using the correct information. 

There is no right of appeal against:

• The amount of a Short Term Benefit Advance
• A refusal to offer a Short Term Benefit Advance.

If you believe the correct process wasn't followed when the decision was made then it may be possible to challenge the decision through the courts by a process called judicial review. You will need to seek specialist advice if you feel this is the case.

You can use our Find an Adviser tool to find an adviser in your area.