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Insight and Impact Specialist

Use your analytical approach and knowledge of quantitative and qualitative evaluation/research techniques to help us fight poverty in the UK

Role:         Insight & Impact Specialist
Salary:      c£34,000 per annum
Location:  Hammersmith, London

Do you want to be part of the fight against poverty that is devastating lives and futures across Britain today?

With demand for our help increasing, do you have the skills and drive as an insight and impact professional to shape how our charity will help more people in need?


Turn2us exists to help people struggling to make ends meet get their life back on track. We do this by:

  • Giving direct financial help through our own charitable grants
  • Supporting people to increase their income through welfare benefits, charitable grants and other support
  • By highlighting ways for people to reduce essential costs.

Last year:

  • Over seven million people visited our website seeking information
  • Over 2.3 million people carried out an online benefit calculation to better understand their welfare benefit entitlement
  • Over 65,000 called our telephone helpline
  • Nearly 800,000 searched to see whether they might be eligible for charitable support from a range of 1,800 organisations
  • We gave over £4 million in grants to individuals in need.

The Insight and Impact Specialist role

These figures are impressive but with your help we can uncover the insight beneath the data, to inform and continually improve our work, influencing our projects, campaigns, communications, funding and partnerships. 

As Insight and Impact Specialist, you will be responsible for refining how we measure and report the impact of our work as well as monitoring the experiences of people we help and broader poverty trends. This will help to shape Turn2us' work in future.

With a proven track record of success in the sector, you will use your analytical approach and knowledge of quantitative and qualitative evaluation and research techniques to plan and deliver our impact strategy and reporting.

You will contribute your intellectual curiosity together with the personal and communication skills to share our insight and impact, in order to influence colleagues, volunteers, supporters and the people we help.

This is a crucial role for an ambitious charity improving the lives of thousands each year.

If you wish to make a lasting difference to the lives of people in vulnerable circumstances across the UK, we look forward to hearing from you.


How to apply

Please send a current CV and supporting statement outlining your suitability in relation to the job specification/person specification and your motivation for the position to: by 5:00 pm on 26 February 2019. Interviews will take place the week commencing: 11 March 2019.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities.

Please note that due to the high volume of applications we receive, only short-listed candidates will be contacted.