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Hardship Payments - How do I claim Universal Credit hardship payments

Hardship payments are reduced-rate payments of Jobseeker's Allowance (JSA), Employment and Support Allowance (ESA) and Universal Credit (UC) that are made in limited circumstances, including if you have been sanctioned.

How do I claim Universal Credit hardship payments


To make a claim,get in touch with the Universal Credit contact centre or your local Jobcentre Plus office. 

Universal Credit helpline (Monday to Friday, 8am to 6pm closed bank holidays)
Telephone: 0800 328 5644
Textphone: 0800 328 1344

Welsh language line: 0800 328 1744 (Textphone: 0800 328 1344)
 
An appointment will normally be arranged at the Jobcentre office for you to provide the information and evidence required to support your application.

 

Updated: 18 February 2019

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