Challenging a Universal Credit decision - What are my options?
If you think a Universal Credit decision is wrong, you may be able to ask for an explanation, have the decision looked at again or appeal against the decision
- Last reviewed 25 February 2026
What are my options?
If you think a Universal Credit decision is wrong, you may be able to:
- Ask for an explanation
- Have the decision looked at again
- Appeal against the decision
Applies to: England, Scotland and Wales.
Important tip: If you need advice about a benefits decision, you should contact a benefits adviser. You can use the Turn2us Find an Adviser tool to find a local one.
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