Struggling with Energy and Water Bills

Financial support may be available to you.


Energy Price Cap

What is the Energy Price Cap?

Find out what the Energy Price Cap is and how it affects your energy bill.

Energy Schemes

Energy schemes

If you are struggling to pay your energy bills, find out about the help you can get.

Charitable Grants

If you are struggling with energy and water bills, you may be able to get help from a charitable fund, depending on your background, circumstances and needs.

The help they give varies but might include:

  • Help with the cost of energy or water bills

  • Assistance to buy white goods such as fridges, cookers, washing machines

  • Specific winter grants.

Energy Efficiency

Many of us live in draughty homes and rely on heating systems or household appliances that are old and inefficient.

Having a home that is energy-efficient can make a big difference to your energy bills. 

If you need help with energy efficiency improvements in your privately owned or rented home, there are schemes that may help.

Energy Schemes

Energy companies have schemes to help people who are struggling to afford their bills. 


Some Government schemes may be available  if you are on certain benefits:

Winter Fuel Payment

A one-off payment made during the winter to help with heating costs. It is made to households that include someone over 66.

Cold Weather Payment

A Cold Weather Payment is money to help with fuel costs when the weather is very cold.

Benefits Calculator

To check what benefits you might be entitled to quickly and easily, you can use the Turn2us Benefits Calculator.

Help from your local council

The government has provided extra funding to local councils to support people on low incomes. If you are unable to pay your bills, ask your local council if they have a scheme that can help you. If you have trouble finding the page use a google search, e.g. "Lincolnshire council help with bills", will find the exact page you need.

Find your local council

Search your local council to see what support they offer.

Advice and support

Turn2us is unable to offer advice on individual situations. To find an adviser in your area to discuss your situation with, you can use the Turn2us Find an Adviser.