Hardship Payments - How do I claim Universal Credit hardship payments
Hardship Payments are reduced-rate payments of Jobseeker's Allowance (JSA), Employment and Support Allowance (ESA) and Universal Credit (UC) that are made in limited circumstances, including if you have been sanctioned.
How do I claim Universal Credit hardship payments
To make a claim, get in touch with the Universal Credit contact centre.
Universal Credit helpline (Monday to Friday, 8.00 am to 6.00 pm, closed bank holidays)
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Welsh language line: 0800 328 1744
In Northern Ireland:
Telephone: 0800 012 1331
Textphone: 0800 012 1441
An appointment will normally be arranged at the Jobcentre office for you to provide the information and evidence required to support your application.
Reviewed: Oct 2022