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Statutory Neonatal Care Pay - How do I challenge a Statutory Neonatal Care Pay decision?

Statutory Neonatal Care Pay is a weekly payment for parents of babies born on or after 6 April 2025, who receive neonatal care.

Last reviewed 20 May 2025

How do I challenge a Statutory Neonatal Care Pay decision?

Tell your employer if you disagree with a decision on your Statutory Neonatal Care Pay, for example because you think:

  • you're being paid the wrong amount, or
  • they're wrongly decided not to pay you.

If you can’t reach an agreement, you can contact the Statutory Payments Dispute Team. You must do this within 6 months of the decision date.

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