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Statutory Neonatal Care Pay - How do I challenge a Statutory Neonatal Care Pay decision?

Statutory Neonatal Care Pay is a weekly payment for parents of babies born on or after 6 April 2025, who receive neonatal care.

Last reviewed 20 May 2025

How do I challenge a Statutory Neonatal Care Pay decision?

Tell your employer if you disagree with a decision on your Statutory Neonatal Care Pay, for example because you think:

  • you're being paid the wrong amount, or
  • they're wrongly decided not to pay you.

If you can’t reach an agreement, you can contact the Statutory Payments Dispute Team. You must do this within six months of the decision date.

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