Jobseeker's Allowance (JSA) Hardship Payment help
A hardship payment is a reduced amount of Jobseeker's Allowance which you may be able to get if you have been refused Jobseeker's Allowance, or your benefit has been stopped, because of doubts about whether you are available for and actively seeking work. You may also be able to get them if:
- you have been sanctioned
- you are waiting for the Jobcentre Plus office to decide whether you meet the job seeking conditions
- your JSA has been stopped for a fixed period following a benefit fraud offence.
Claiming Hardship Payments
If you want more information about hardship payments, and how to apply for them, you should ask in the Jobcentre Plus office for form JSA 10, 'Jobseeker's allowance hardship application'
You can also contact Jobcentre Plus to find out if you are eligible.
Telephone: 0345 608 8545
Textphone: 0345 608 8551
Welsh language 0345 600 3018