Be a Benefits Supporter (Digital)

The flexibility of this role allows you to volunteer wherever you like. All you will need is your smartphone and access to Wi-Fi or mobile data.

The time you choose to be available is flexible and can be decided at a later stage.

We start by asking volunteers for a commitment of 12 weeks. After this we can have a catch up and see if you would like to continue.

• Supporting Digital Buddies with important practical information
• Telling Digital Buddies when their Connections need to be referred to an advisor.
• Signposting Digital Buddies to helpful services and information.

It is important to add that your role is not to provide any form of advice.

• You will need high level knowledge of the UK welfare system- maybe you work in a benefits related field or you used to.
• Be confident in using mobile based chat apps like WhatsApp.
• Able to use the Internet to research and signpost Digital Buddies to helpful information.

All volunteers receive an induction to Turn2us and relevant training for their role. Volunteers are supported by the Volunteer Support Manager, Volunteer Support Officers and the Volunteering Projects Officer.​

• You’ll feel great knowing you are making a positive change to the lives of people who are struggling to get by.
• The role will help further develop your skills and experience and will look great on your CV!

We will need two referees we can contact for their opinions on your suitability for this role.