Turn2us annual impact 2025-2026

Collaboration helps us achieve greater impact. In all our activities we work with:

• Co-production partners - people with lived experience of financial insecurity.
• Delivery partners - regional and national charities, local community groups and corporate partners including banks and pension companies. 

We also work with charitable funders and foundations (see Support and funding for change section). 

Co-production

At Turn2us, we recognise our co-production partners as an integral part of how we operate. People with experience of financial insecurity can bring expertise and real-time insights that may not show up in published research.

Co-production is also one of the ways we put our commitment to equity, diversity, inclusion and belonging into practice.

Financial insecurity is shaped by structural inequalities, including racism, ableism, homophobia and other forms of discrimination, which mean some communities are more likely to be pushed into hardship and face greater barriers to moving out of it.

This includes people of colour, Disabled people, LGBTQIA+ communities, single parents, carers and others whose experiences are too often excluded from systems and decisions that affect their lives.

By making sure people most affected by financial insecurity are active agents in shaping our work, co-production helps us design support, partnerships and systems change that are more inclusive, effective and accountable.

We pay all partners for the expert perspectives they bring to co-production activity. 

People contribute in one or both of two ways:

• National - taking part in activity across Turn2us, sometimes individually, sometimes as part of a group. This includes campaigning and developing and checking our online tools. 
• Place-based - working in specific locations, often through partnership with local organisations and community groups. 

The time people give varies, as some are involved in multiple projects. We currently have 50 national co-production partners and 40 place-based partners. 

Delivery partners

Our delivery partners work with us across all our programmes. National and regional charities plus local community groups deliver alongside us in the places we work, bringing trusted relationships we could not build alone.

Corporate partners, including banks and pension companies, embed Turn2us tools like our Benefits Calculator in their websites and customer journeys, opening routes to support for people we would otherwise never reach. And organisations of every kind signpost people to Turn2us at the moments help matters most.

Ruth Welford, Assistant Director of Special Projects at one of our partners, Barnardo’s, describes our work as a "collaborative, responsive partnership that is already delivering meaningful impact." We hope the same could be said about our work with all our partners.