Options for challenging a Personal Independence Payment (PIP) decision
You may be able to have a decision about Personal Independence Payment (PIP) changed.
- Last reviewed 14 August 2026
If you are unhappy with the outcome of your claim for Personal Independence Payment (PIP), what you can do next depends on what you are unhappy about.
Use the Turn2us PIP Helper to find information about challenging a decision, what to expect and where to get support.
Challenge a decision
You can challenge a decision if you think it is wrong according to the rules.
You may want to challenge a decision because:
- You were refused PIP
- You think you should have been awarded more points
- You think your award should have lasted longer
If you challenge a decision, the outcome may change. This means your PIP award could stay the same, increase, decrease, or be awarded for a shorter period.
The Government department that is responsible for employment and welfare See full definition sends you a decision letter explaining the decision about your PIP claim. The date on this letter is called the decision date.
Before you challenge a decision
Before deciding whether to challenge a decision, it can help to understand how it was made.
Read the next page on Checking a PIP decision for guidance on checking and understanding your PIP decision.
Step 1: Ask for a Asking for a benefit decision to be looked at again. See full definition
A Asking for a benefit decision to be looked at again. See full definition is the first step in challenging a PIP decision. It means asking the DWP to look at the decision again.
You should normally ask for a Asking for a benefit decision to be looked at again. See full definition within one month of the decision date.
You may still be able to ask after one month if:
- You requested a written statement of reasons, or
- You have a good reason for the delay
Read the Ask for Mandatory Reconsideration page to find out when and how to request one.
Step 2: Appeal to Tribunal
If you still disagree with the decision after the Asking for a benefit decision to be looked at again. See full definition , you may be able to appeal to an independent tribunal.
You can normally only appeal after you have received a A letter which tells the outcome of your Mandatory Reconsideration. See full definition .
You should appeal within one month of the date on your A letter which tells the outcome of your Mandatory Reconsideration. See full definition . You may still be able to appeal later if:
- The date on your A letter which tells the outcome of your Mandatory Reconsideration. See full definition was less than 13 months ago, and
- You have a good reason for the delay
Read the Appeal to Tribunal page to find out when and how to appeal.
Other options
Depending on your situation, there may be other ways to raise concerns.
You can complain if you are unhappy with the service you received or if there have been delays.
Read the Complain about a PIP decision page to find out when and how to make a complaint.
You can contact your MP if you have experienced poor service or delays. You can also tell them if you think the PIP rules are unfair.
Read the Tell your MP page to find out when and how to contact your MP.
You may be able to apply for judicial review if you believe the way a decision was made was unlawful or seriously unfair.
Read the Judicial Review page to learn more about when judicial review may be appropriate.
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