Energy schemes - Energy schemes: Useful resources

If you are struggling to pay your energy bills, find out about the help you can get.

Last reviewed 24 October 2023

Energy schemes: Useful resources

Citizens Advice (England, Scotland, Wales)

Citizens Advice has information to help you get the best energy deals, apply for energy-related grants and discounts, make energy efficient improvements and much more. Make sure you look at the information relevant to the country of the UK you live in:

Northern Ireland

If you live in Northern Ireland, see the Overdue Utility Bills on the NI Direct website

Citizens Advice Consumer Service (England, Scotland, Wales)

Citizens Advice Consumer Service can advise you on all matters relating to energy supply, including debt advice and access to cheaper deals. 

Energy Saving Trust

The Energy Saving Trust website has detailed information on how to save energy at home.  Select the UK country you live in from the location menu on the top right-hand side of the home page.

Independent Age

Independent Age, a charity that helps older people, has the following guide:

National Energy Action (England and Wales)

National Energy Action is a charity which aims to eradicate fuel poverty and campaigns for greater investment in energy efficiency to help those who are poor and vulnerable. 

Available in England and Wales, NEA’s WASH Advice Service is a free support service providing advice to householders in England and Wales on their energy bills and keeping warm and safe in their home. It can also help with benefits advice and income maximisation.


The energy regulator Ofgem's website has information and support for consumers.

Turn2us information


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