Pension Age Winter Heating Payment - How do I challenge a Pension Age Winter Heating Payment?

If you disagree with the decision made on your claim you can usually ask for it to be looked at again. This is known as a ‘re-determination’. If you still disagree with the decision after a re-determination, you can appeal to an independent tribunal.  

The time limits are strict, you will usually be given one month to dispute a decision, so it is important to seek advice and act quickly.  

For more information on challenging decisions, read the Scottish Government’s information on challenging a Social Security Scotland decision.