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Engaging with other people face to face

A guide on how Personal Independence Payment (PIP) is awarded, the activities you're assessed on and how points are given.

Last reviewed 14 August 2026

Engaging with other people face to face is one of the daily living activities. The points you score for this activity are added to your scores for the other daily living activities.

Check your likely award

Working out how many points you might get can be difficult. The Turn2us PIP Helper takes you through a questionnaire about the PIP activities and gives you an estimate of the award you might be entitled to, so you don't have to work out the points yourself.

Use the Turn2us PIP Helper

Think about whether you can socialise

When considering this activity, think about what help you need most of the time to do it:

  • Safely
  • Well enough (including without experiencing too much pain or exhaustion)
  • Often enough
  • Without taking too long

You get points for the sentence that is true for most of the time, or more than half the time. If more than one sentence is true, you will only get points for the one that is true for the most time. 

You can only score one set of points for engaging with other people face to face - do not add the points together.

No points

You get no points if you can socialise with other people, on your own or in small groups, without any help.

Examples of socialising:

  • Talking to people and understanding their words and their moods
  • Behaving appropriately
  • Making friends

Two points

You get two points if you can only socialise with other people if someone else reminds you or encourages you.

Four points

You get four points if you need a specially trained person or a person who knows you well to help you to socialise with other people.

Examples of a specially trained person:

  • Your carer
  • Support worker

Eight points

You get eight points if you can’t:

  • socialise with other people because it makes you hurt yourself or other people, or
  • socialise with other people because it makes you so distressed that you can’t do anything.

Examples of so distressed that you can’t do anything:

  • You have an anxiety or panic attack
  • You have a breakdown or meltdown

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