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Energy Efficiency - Home Improvement Agencies

Support with efficiency improvements in your owned or rented home. March 2022: This guide is currently under review and may be subject to updates in the near future.

Home Improvement Agencies

Home improvement agencies (HIAs) assist vulnerable homeowners and private sector tenants who are older, disabled or on a low income to repair, improve, maintain or adapt their homes. The help they provide may include:

  • Suggesting and organising improvements to help with energy efficiency
  • Advising on any funding sources (national and local) that may be available to you
  • Helping you fill in application forms for energy grants.

They are generally local, not-for-profit organisations.

What is available and how you access help depends on where you live in.


Registered charity FILT (Foundations Independent Living Trust) works with the local home improvement agencies to help vulnerable and disadvantaged households remain in their own homes warm, safe and secure. The agencies can access funds from FILT on behalf of vulnerable people.

You can find the details of your local home improvement agency using the Foundations website's post code search 

Northern Ireland

Home improvement agencies can be accessed via the Northern Ireland Housing Executive in Northern Ireland.


There are several home improvement agencies in Scotland. See the Care and Repair Scotland website for more information.


Care and Repair Cymru provides home improvement agency services for people living in Wales.

Last updated: January 2021

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