Turn2us annual impact 2025-2026
- Last reviewed 25 September 2026
Introduction
Financial security isn't a luxury: it's essential. Our vision is a UK where everyone has financial security so they can thrive: enough money to cover the basics, recover from financial shocks, enjoy life and plan for the future.
But for too many people, that still feels like a distant dream.
More than one in five people in the UK, 14.2 million, are living in poverty. Almost half of them, 6.8 million, are in very deep poverty: the highest number since records began.
Every year, £24.1 billion in benefits and social tariffs goes unclaimed. Seven million households are missing out on support they are entitled to, an average of £3,428 each.
Financial security is shaped by more than individual circumstances. It depends on the systems people move through, the support around them, and whether communities, organisations and institutions work together to remove barriers.
Those barriers are not felt equally. Disabled people, Black and Brown people, carers and single parents are more likely to face financial insecurity and struggle to access support.
Equity is therefore not a separate strand of our work but a test of whether it is working at all. That is why partnership is central to how Turn2us creates impact.
We work alongside people with lived experience of financial insecurity, communities, local organisations, charities, funders, businesses, policy makers and supporters - combining insight, reach and influence to support people today and change the systems that shape lives tomorrow.
Together, we can make support easier to access, strengthen local networks, and tackle the stigma and barriers that keep people financially insecure. The challenge is significant, but collective action can change systems and lives for good.
A compassionate, adequate and accessible social security system has a vital role to play. It is an asset we all contribute to and may all need. Designed and delivered well, it can stop financial shocks becoming crises, help people regain stability, and support more of us to thrive.
That is the future we are working towards: a society where seeking support is met with dignity, understanding and respect - not stigma - and where social security is recognised as a force for good in building financial security for all.
The Turn2us strategy 2023-2028 sets out a vision where everyone in the UK has financial security so they can thrive. It identifies three priorities:
- Offer high-quality information and support
- Strengthen communities through place-based programmes
- Help build a fair economy through systems change.
This impact report describes what we've been doing in 2025/2026 to work towards those priorities, including new programmes and partnerships such as the National Programme and Everyone's Environment. We've made progress, but there's more to do.
Alternative formats of this report are available on request. Please contact communications@turn2us.org.uk.
Download our full annual impact 2025-2026 report
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