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Child Benefit - How do I challenge a Child Benefit decision?

Child Benefit is money paid to parents or other people who are responsible for bringing up a child.

Last reviewed 06 May 2026

How do I challenge a Child Benefit decision?

If you disagree with the decision made on your Child Benefit claim, you can ask to look at the decision again - this is called a ' '. If you still think the decision is wrong, you can appeal to an independent tribunal.

The time limits are strict, you will usually be given one month to dispute a decision, so it is important to seek advice and act quickly. For more information, read our Challening a Child Benefit or Guardian's Allowance decision guide

If you have problems with Child Benefit, you can contact the Child Benefit Helpline:

  • Telephone: 0300 200 3100
  • Outside UK: +44 161 210 3086
  • Welsh Language: 0300 200 1900
  • Relay UK: 18001 then 0300 200 3100

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