Send in the PIP form

Once you have filled in your form, you will need to send it back to the Department for Work and Pensions (DWP) .

Get ready to send your form

Before you send your form, check that you have answered all of the questions.

If you haven’t already, use the Turn2us PIP Helper before you send your form. It will guide you through what you need to know and give you personalised tips for each question, helping you include important information to support your claim.

Use the Turn2us PIP Helper

You can also ask someone you trust to check your form. If you need support, you can use our our Find an Adviser tool to find a benefits adviser near you.

Include any supporting documents you want the DWP to consider. See the Get Personal Independence Payment (PIP) documents section of this guide for examples of what you can send. 

Put your national insurance number on any paper that is not the form. This makes it easier for the DWP to keep it together with your claim. 

Keep a copy of your completed form for your records. If you complete the form online, make sure you save it.

Don't miss the deadline

You have one month to fill in the form and send it back. If you need more time, ask the DWP before the deadline and explain why.

If you’re still waiting for supporting documents, you should still send in your form before the deadline. You can send extra documents later. Remember to write your National Insurance number on anything you send separately.

Sending your form

Your form came with an envelope with a clear window. The address is printed on the rear of the form. Place the form in the envelope with the address showing through the window.

If you can, send your form and documents recorded delivery. If you can’t send it recorded delivery, make a note of the date you post it in case you need to follow it up.

If you send your form late

If you don’t send the form back in time, the DWP will refuse your claim unless you have a good reason for sending it late. A good reason can be if you've been in hospital or had a bereavement. If they accept your reason, they can still process your claim.

If they don’t accept your reason, or you don’t give one, they may refuse your claim. If this happens, you can:

• make a new PIP claim, or
• ask for a mandatory reconsideration if you disagree with their decision.