Get PIP documents

You might want to get documents to put with your claim for Personal Independence Payment (PIP).

You can read this guide or use the Turn2us PIP Helper for tips and information about gathering evidence, when to provide them and what to do in different stages of the PIP application.

Use the Turn2us PIP Helper

Supporting evidence for your PIP claim

You don't have to send supporting evidence with your PIP claim (unless you are claiming under special rules for terminal illness). You can send evidence at any time before the Department for Work and Pensions (DWP) makes a decision.

The more evidence you give about how your condition affects your daily life, the easier it is for the DWP to make the right decision.

Evidence you can include

Useful supporting evidence includes:

• Medical records
• Sick notes
• Prescriptions
• A diary of your daily routine
• Letters from medical professionals
• Letters from other professionals
• Letters from other people who help you.

Get your evidence early

Medical records and supporting letters can take time to get. Ask for them as soon as you can, as you usually have only five or six weeks from starting your claim to return your form.

If you’re sending paper copies, keep a copy for yourself and write your National Insurance number on every page in case documents get separated.

If you’re applying online, you can upload digital copies of your evidence with your application.

Medical records

You can ask your doctor or GP for a copy of your medical records. You should not need to pay for them. If your GP is charging for access to your medical records, speak to the Information Commissioner's Office.

If you are claiming under the special rules because for terminal illness, ask your doctor for an SR1 form.

Diary of your daily routine

A diary can show how your condition affects your everyday life. Record at least one detailed day, including how long everyday tasks take and any adjustments you have to make because of your condition. You can use the Turn2us PIP Helper to access a diary template to use as evidence to support your claim.

Letters from medical professionals

You can include letters from healthcare professionals involved in your care, such as your GP, consultant, nurse, occupational therapist, physiotherapist, psychiatrist or psychologist.

There letters should explain your condition, how it affects your daily life and any treatment you receive. If you have misplaced previous letters, you can ask for copies.

Letters from other professionals

You can also include letters from professionals who support you, such as a healthcare assistant, social worker, support worker or teacher. They can explain how your condition affects your daily life.

Letters from people who help you

Letters from any friends or family who you rely on are helpful too. They can explain how they help you and what would happen if they weren’t there to help you. It is important that anyone writing a letter like this includes their address, the date of the letter and their signature.