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Claiming Personal Independence Payment (PIP) - Fill in the PIP form

A guide for claiming Personal Independence Payment, the different stages of the claim process and what to expect

Fill in the PIP form

When you start your claim for Personal Independence Payment (PIP), the Department for Work and Pensions (DWP) sends you a form to fill in. You usually get the form within two weeks of your phone call to start the claim.

You have to fill the form in and send it back within one month for your PIP claim to go ahead.

You will get the form and an information booklet in the post. The form is called “PIP2: How your disability affects you” and it is 33 pages long.

You can see what the form looks like on the “PIP2: How your disability affects you” page of the website

You can see the information booklet on the “PIP2: How your disability affects you: information booklet” page of the website

One month deadline

The DWP gives you one month to fill in the form and send it back. Ask the DWP for more time if you need it. You will need to phone them and tell them why you need more time.

If you don’t send the form back in time, the DWP will refuse your claim unless you have a good reason for sending it in late. You will need to tell them why you sent the form late.

If the DWP refuse your claim because you sent the form back too late and they don’t think that you have a good reason, you can start again with a new claim.

What to put

Answer all of the questions on the form.

Fill in the extra information, especially when you have ticked that you have difficulty or need help with an activity. Don’t be afraid to point out the obvious. The DWP does not know how your disability affects you unless you tell them.

When you answer the questions about your day-to-day activities, think about the help you need (from a person or a thing) to do each activity:

  • Safely
  • Well enough
  • Often enough
  • Fast enough

Your form does not have to be perfect. You can check what is important to put by:

Take care

It can be hard to fill out the form yourself. Make it easier by following these tips:

  • Don’t do it all at once
  • Get more time
  • Get help

You don’t have to do all of the form in one go. Do a bit each day and take rests. Answer the easy questions and come back to the ones you need to think about.

You don’t have to write all of your answers on the form. You can write them on separate sheets. Or you can type your answers and print them off. Do whatever is easiest for you.

Ask the DWP for more time if you need it. You will need to phone them and tell them why you need more time. Use the phone number on the letter that came with your form.
You don’t have to do the form on your own. You can ask someone else to help you. They can help by keeping you company while you do it, talking to you about your answers before you write them or they can fill in the form for you. It can be someone you know or you can find a benefits adviser near you using our Find an Adviser tool.


Updated May 2017

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