Energy schemes - Warm Home Discount Scheme (England, Scotland, Wales)

If you are struggling to pay your energy bills, find out about the various schemes and grants that may be available to help towards the cost of energy.

Warm Home Discount Scheme (England, Scotland, Wales)

If you live in England, Wales or Scotland, your electricity supplier may have signed up to the Warm Home Discount Scheme which offers a one-off discount of £140 from your electricity bill. The scheme for Winter 2021-2022 opens on 18 October 2021.

Who qualifies for the Warm Home Discount Scheme?

Core group: People who get the Guarantee Credit element of Pension Credit
- You qualify for the discount if on 4 July 2021 all of the following applied:
  - Your energy supplier was part of the scheme
  - Your name (or your partner’s) was on the bill
  - You were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well).
Broader group: People who are on a low income, get certain means-tested benefits and meet their energy supplier's criteria for the scheme.

Pre-pay meters

If you have a pre-pay or pay-as you go electricity meter, you can still get the discount. If you are eligible, contact your supplier to find out how you will get the discount.

Park (mobile) homes

You apply a different way if you live in a park home (mobile home).

The scheme is administered by Charis Grants and you need to fill in the Park Homes Warm Home Discount application form. This link also gives you more information about qualifying rules and what you need to have to hand to fill in the application form.

Contact Charis Grants for more information on:
Telephone: 0330 555 9424 (Monday to Friday, 9.00 am to 5:30 pm except bank holidays)

How is the Warm Home Discount paid?

The Warm Home Discount is a one-off discount of £140 on your electricity bill. You don't get any money.

If your supplier provides you with gas and electricity, you may be able to get the discount on your gas bill instead of your electricity bill. Contact your supplier to find out if you can do this if you are eligible for the discount.

When is it available?

The scheme opens for applications each year in September or October and runs until the end of March the following year.

The number of discounts available are limited to check with your supplier as soon as possible.

How do I apply for the Warm Homes Discount?

If you get the Guarantee Credit element of Pension Credit

You should get a letter telling you how to get the discount if you qualify. This will be sent sometime between October and December 2021. If you don't get a letter and you think you are in the core group, contact the Warm Home Discount Team

Your letter will say if you need to call a helpline by 28 February 2022 to confirm your details.

Your electricity supplier will apply the discount to your bill by 31 March 2022.