How do I claim a Funeral Payment?
You must claim a Funeral Payment within 3 months of the funeral taking place.
England and Wales
DWP Bereavement Service:
Tel: 0345 606 0265
Textphone: 0345 606 0285
Tel: 0345 606 0275 (Welsh)
Textphone: 0345 606 0295 (Welsh).
Download a claim form from the Gov.UK website (link opens in new window)
Telephone Jobcentre Plus for a claim form:
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Welsh language line: 0800 012 1888
Northern Ireland Bereavement Service: 0800 085 2463.
Phone your local Social Security/Jobs and Benefits Office for a claim form (link opens in a new window)
What documents will I need to claim a Funeral Payment?
You must send the following documents to support your claim:
The funeral director’s final bill, or the bill/receipts for the necessary funeral costs if a funeral director wasn’t used
The bill or receipt for any other funeral related costs being claimed for
A copy of the funeral plan, funeral bond, or other such prepaid arrangement if one exists and any letter from the plan provider about the amount to be repaid
The final statement for the bank or similar account of the person who has died
If you qualify on the basis of Housing Benefit entitlement you will need to send the letter from the council showing you are entitled to this
If you do not have any of this evidence, you should not delay claiming.