You are now leaving the Turn2us site. Turn2us is not responsible for content on third party sites.



Funeral Payment - How do I claim a Funeral Payment?

Find out more about Funeral Payments.

How do I claim a Funeral Payment?

You must claim a Funeral Payment within 3 months of the funeral taking place.

England and Wales

Telephone Claim

DWP Bereavement Service:
Tel: 0345 606 0265
Textphone: 0345 606 0285
Tel: 0345 606 0275 (Welsh)
Textphone: 0345 606 0295 (Welsh).

Paper Claim

Download a claim form from the Gov.UK website (link opens in new window)

Telephone Jobcentre Plus for a claim form:

Telephone: 0800 055 6688
Textphone: 0800 023 4888
Welsh language line: 0800 012 1888

Northern Ireland

Telephone Claim

Northern Ireland Bereavement Service: 0800 085 2463.

Paper Claim

Phone your local Social Security/Jobs and Benefits Office for a claim form (link opens in a new window)

What documents will I need to claim a Funeral Payment?

You must send the following documents to support your claim:

  • The funeral director’s final bill, or the bill/receipts for the necessary funeral costs if a funeral director wasn’t used

  • The bill or receipt for any other funeral related costs being claimed for

  • A copy of the funeral plan, funeral bond, or other such prepaid arrangement if one exists and any letter from the plan provider about the amount to be repaid

  • The final statement for the bank or similar account of the person who has died

  • If you qualify on the basis of Housing Benefit entitlement you will need to send the letter from the council showing you are entitled to this

If you do not have any of this evidence, you should not delay claiming.

Anything wrong with this page?

Tell us the problem

Please enter your name
Please enter a valid email address
Please enter what you were doing
Please enter what you'd like to report
Please enter the security code shown
Close

Thank you

If you would like to tell us more please visit our contact page

Close

Search for a grant

Look for funds that might be able to give you a grant and/or other types of help.

Use the Grants Search tool